Katara Cultural Village - 2.04 km from property

Katara Heritage Village - 2.1 km from property

The St. Regis Marsa Arabia Island, The Pearl Qatar

Name: The St. Regis Marsa Arabia Island, The Pearl Qatar
Address: The St. Regis Residence, Marsa Arabia Island, Doha, Ad Dawḩah, Qatar
Rating: 9.125968992248062

Doha, Qatar

The St. Regis Residence, Marsa Arabia Island

9.1Rating

ExceptionalRated by Guests

516Reviews

What to expect

Pros

🌟Exceptional customer service from staff like Catalina, Salah, Marj, Samuel, Rohan, Yusif, Shakira, Anas, and Dilshoo.
🏊Outstanding pool facilities with separate kids' pool, attentive lifeguards like Ashantha, and personalized service from pool staff.
🥂Luxurious suites with regal feel, spacious rooms, well-equipped kitchen, and beautiful marina views.
🏋️State-of-the-art gym facilities, motivating trainers like Rakesh, Mina, and Moe, and exceptional cleanliness standards.
🍴Amazing food experience with delicious Arabic cuisine prepared by Chef Abu Ali, great breakfast selection, and personalized service from chefs like Fatma.
🌴Perfect location in the heart of The Pearl, peaceful surroundings, and beautiful views for a relaxing stay.
🎭Top-notch amenities like padel courts, kids club, and multiple pools for both children and adults.
☕Lobby lounge with great coffee, attentive service from staff like Imane and Anushke, and pleasant ambiance with live piano music.
🛌Comfortable rooms with clean carpets, new furniture, spacious balconies, and magnificent views.
💼Safe environment, luxurious lifestyle, and welcoming staff for a great business travel experience.

Cons

🚫Inconsistent room cleaning service, slow response to room cleaning requests, and lack of attention to details in some areas.
❌Decreased level of service quality, slow check-in process, unpleasant odors in rooms, and lack of welcome amenities for loyalty members.
💸Price point not matching the service quality, slow pool service, and lack of beach access compared to other hotels in the area.
🏢Misplaced AC controls, outdated facilities, and maintenance issues like scratched elevator labels causing confusion for guests.
🚿Limited catering service hours, unavailability of towels, and lack of rational reasons for certain operational decisions.

What this place has to offer

Things to do and ways to relaxFitness center, Foot bath, Hot tub, Massage, Spa

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, German, Filipino, Hindi, Chinese [Mandarin], French, Arabic, Turkish, Ukrainian, Russian