The Rewind West Des Moines, Tapestry Collection by Hilton
8.8Rating
ExcellentRated by Guests
139Reviews
What to expect
Pros
- 🌟Excellent customer service and friendly staff
- 🍽️Amazing food quality and options at the hotel restaurant
- 🌳Quiet and peaceful atmosphere for relaxation
- 💍Great venue for weddings and special events
- 🚗Convenient location near shopping and restaurants
- 🏊Clean and well-maintained pool area
- 🎼Unique and stylish decor throughout the hotel
- 👌Comfortable bedding and luxurious amenities
- 🍾Efficient event planning and coordination services
- 🍵Free coffee available in the lobby
Cons
- 💡Poor lighting in the bathrooms
- ❄️Broken ice machine on the second floor
- 🛏️Inconsistent housekeeping services with poorly made beds
- 👃Unpleasant smell of bleach in the main lobby
- 🚨Unexpected fire alarm evacuation without proper communication
- 🚿Issues with bathroom fixtures and cleanliness in some rooms
- 🎵Noise disturbance from loud utilities like A/C units
- 💸Overpriced for the location and amenities offered
- 🛏️Thin walls causing disturbances from other guests
- 🗣️Inconsistent or lacking customer service experiences
What this place has to offer
Things to do and ways to relaxFitness center, Golf course [on-site], Hot tub, Spa, Spa/sauna
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
Where you'll be sleeping
24 m²
2 Queen Beds
2 queen beds
24 m²
2 Queen Beds Mobility Hearing Accessible
2 queen beds
28 m²
2 Queen Beds Mobility Accessible Bathtub
2 queen beds
56 m²
2 Queens 2 Room Suite
2 queen beds
37 m²
1 King Studio Suite
1 king bed
24 m²
Accessible Mobility 2 Queen Bed Room
30 m²
King Room - Hearing Accessible
1 king bed
24 m²
1 King Suite Mobility/Hearing Accessible W/Tub
1 king bed
24 m²
1 King Bed
1 king bed
24 m²
1 King Bed, Mobility Accessible Room
1 king bed
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