Exterior view
Exterior view
View
Exterior view
Interior view
Entrance
Entrance
Lobby
Lobby
Entrance
Entrance
Lobby
KL Tower - 4.84 km from property
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [outdoor]
Swimming pool [outdoor]
Mid Valley Mega Mall - 300 m from property
Malayan Railway Administration Building - 2.95 km from property
Kuala Lumpur City Centre - 3.73 km from property
Masjid Jamek of Kuala Lumpur - 3.93 km from property
Swimming pool [outdoor]
Facilities
Business center
Executive lounge
Buffet
Hotel Wing Deluxe Twin Room - Bed
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Balcony/terrace
null
null
null
null
Executive lounge
Surrounding environment
Executive lounge
Facilities
Hotel Wing Deluxe Double Room - Entrance
Nearby attraction
Premier King Room
Banquet hall
Business center
Bathroom

The Gardens - A St Giles Signature Hotel & Residences Kuala Lumpur

8.4Rating
ExcellentRated by Guests
2,375Reviews

What to expect

Pros

  • 🌟Friendly and helpful staff
  • 🏊Great pool and amenities
  • 🛍️Convenient location linked to shopping malls
  • 🍳Variety and spread for breakfast
  • 🧼Clean and tidy rooms
  • 👫Family-friendly environment
  • 🥂Value for money
  • 🛏️Comfortable beds
  • 🚇Easy access to public transportation
  • 🍲Good food options nearby

Cons

  • 📞Room service response time needs improvement
  • 🛁Issues with shower quality and temperature control
  • 💤Noise levels in the hotel
  • 🦗Pest control issues in some rooms
  • 💰Slightly higher pricing compared to similar options
  • 🚿Inconsistent water pressure in showers
  • 🏢Older building with maintenance issues
  • 🍺Lack of specific amenities like sauna and draft beer
  • 🛎️Check-out experience could be better
  • 🚪Limited room service availability or responsiveness

What this place has to offer

Things to do and ways to relaxFitness center, Pool with view, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese], Malay

Stop at The Gardens - A St Giles Signature Hotel & Residen to discover the wonders of Kuala Lumpur. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Facilities like 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service are readily available for you to enjoy. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find carpeting, separate living room, television LCD/plasma screen, mirror, smoke detector. Enjoy the hotel's recreational facilities, including fitness center, outdoor pool, before retiring to your room for a well-deserved rest. Discover all Kuala Lumpur has to offer by making The Gardens - A St Giles Signature Hotel & Residen your base.

Where you'll be sleeping

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Deluxe Room

2 single beds or 1 king bed and 2 single beds or 1 double bed or 1 super king bed or 1 single bed

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130 m²

Deluxe Two-Bedroom Apartment

2 single beds & 1 king bed

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79 m²

Deluxe One-Bedroom Apartment

1 king bed

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38 m²

Hotel Wing Deluxe Double Room

1 king bed

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Residence 2-Bedroom

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38 m²

Hotel Wing Deluxe Twin Room

2 single beds

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40 m²

Premier King Room

1 king bed

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King Room with City View

1 king bed

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79 m²

One bedroom

1 king bed

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115 m²

Two Bedroom

1 king bed and 2 single beds

What other guests say about this hotel

Is this hotel improving or worsening?

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Where you'll be staying