![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rj8dwjwt24j2c47.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rjwdwjw1l9mdfgm.webp?width=1000&quality=80&format=webp&strip=true)
![Swimming pool [outdoor]](https://cdn.evolvingmedia.se/image/https://evolving-media.s3.us-east-005.backblazeb2.com/hotel-images/batch-1729484043399/cly74d3mi1rj7dwjwcmd0g4xh.webp?width=1000&quality=80&format=webp&strip=true)
The Fives Downtown Hotel and Residences Curio Collection by Hilton
8.8Rating
ExcellentRated by Guests
1,137Reviews
What to expect
Pros
- 🏖️Great rooftop pool with stunning ocean views
- 🍽️Delicious and fresh food offerings
- 🌟Friendly and attentive staff members
- 🏊♂️Beautiful rooftop Infiniti pool
- 🎶Lovely ambiance with good music
- 🛏️Comfortable and spacious rooms
- 🥂Great rooftop bar experience
- 🌴Convenient central location near the beach and entertainment
- 🍹Excellent service at the rooftop bar and restaurant
- 🎉Suitable for events and celebrations
Cons
- 👎Poor room cleaning standards
- 🚫Issues with room downgrades during check-in
- 🔊Noise disturbances from nearby bars or events
- 💸Unexpected additional fees at check-out
- 🍴Limited or unsatisfactory breakfast options
- 🚗Overpriced or unreliable taxi services nearby
- 🔒Lack of security or safety concerns
- 🤷♂️Inconsistent or unprofessional customer service
- ⛔Misleading information or hidden charges
- 😴Difficulty in getting rest due to noise or disturbances
What this place has to offer
Things to do and ways to relaxBody scrub, Body wrap, Fitness center, Golf course [on-site], Massage, On-site entertainment, Pool with view, Sauna, Solarium, Spa, Spa/sauna, Steamroom, Tours
Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Spanish
The 4-star The Fives Downtown Hotel & Residences offers comfort and convenience whether you're on business or holiday in Playa Del Carmen. The property has everything you need for a comfortable stay. Service-minded staff will welcome and guide you at The Fives Downtown Hotel & Residences. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. For reliable service and professional staff, The Fives Downtown Hotel & Residences caters to your needs.
Where you'll be sleeping
50 m²
One Bedroom Suite with Partial Ocean View
1 sofa bed and 1 king bed
99 m²
2 Bedroom Suite-1 King And 2 Queen Beds
2 queen beds and 1 king bed
55 m²
1 King Bed 1 Bedroom Suite
1 king bed
96 m²
2Bedroom Suite-1 King 2 Queen Whrlpl Partialial Ocean View
1 king bed and 2 queen beds
55 m²
1 King 1 Bedroom Suite Ocean View
1 king bed
50 m²
1 King Loft Residence
1 king bed
36 m²
1 King Bed Deluxe Courtyard View
1 king bed
44 m²
1 King Bed Superior Courtyard View
1 king bed
98 m²
Two Bedroom Suite
2 queen beds and 1 king bed
50 m²
1 King Bed JRS City View
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.