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Shangri-La Hangzhou

Name: Shangri-La Hangzhou
Address: 78 Beishan Road, Hangzhou, Zhejiang, 310007, China
Rating: 7.995652173913043

Hangzhou, China

78 Beishan Road, 310007

8.0Rating

Very GoodRated by Guests

46Reviews

What to expect

Pros

🏞️Prime location near West Lake with stunning views
🍳Great breakfast options and food quality
👨‍👩‍👧‍👦Family-friendly amenities and services
🛏️Spacious and comfortable rooms
🌟Exceptional and friendly staff members
🏰Historical charm and heritage of the hotel
🍦Delicious ice cream flavors available
🕊️Unique features like speaking birds for entertainment
🌳Expansive gardens and green spaces
🚗Convenient access to attractions and transport options

Cons

🛁Outdated facilities, especially in need of bathroom upgrades
🔨Renovation needed for modern interior and amenities
📺Limited TV channels and small TVs in rooms
🔒Issues with room maintenance and safety concerns
🥇Lack of special treatment for elite loyalty members
🍽️Varied reviews on food quality and dining experiences
❌Inconsistent service levels and language barriers
🚭Absence of indoor smoking areas and ventilation concerns
🚧Ongoing renovations affecting guest experiences
🚕Limited nearby nightlife options or entertainment venues

What this place has to offer

Things to do and ways to relaxBilliards, Fitness center, Hiking, Hot tub, Sauna, Spa/sauna, Steamroom, Tennis court, Tours, Yoga room

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingGrocery delivery, Kitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin], Chinese [Cantonese]

The 5-star Shangri-La Hotel Hangzhou offers comfort and convenience whether you're on business or holiday in Hangzhou. The hotel offers a wide range of amenities and perks to ensure you have a great time. All the necessary facilities, including 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, carpeting, clothes rack, complimentary instant coffee, complimentary tea. Take a break from a long day and make use of hot tub, fitness center, sauna, indoor pool, spa. Shangri-La Hotel Hangzhou is an excellent choice from which to explore Hangzhou or to simply relax and rejuvenate.