Royal Kandyan
8.9Rating
ExcellentRated by Guests
98Reviews
What to expect
Pros
- 🍽️Diverse and delicious cuisine options including Srilankan, Indian, and Continental dishes
- 🏞️Stunning views of the mountains and landscape from the rooms
- 🛌Spacious and comfortable rooms with good amenities
- 👨👩👧👦Friendly and helpful staff members providing excellent service
- 🎉Engaging entertainment options like Sri Lankan dance and fire shows
- ☕Great coffee and tasty lemon flavors available at the hotel
- 🏊Nice swimming pool with a view of mountains/hills
- 🛍️Convenient on-site shop with decent pricing
- 🥂Excellent hospitality and personalized service from staff members
- 🎵Beautiful atmosphere with good music and entertainment options
Cons
- ❄️Malfunctioning air conditioning unit leading to discomfort
- 🕰️Slow service and delays in fulfilling requests
- 🚪Maintenance issues like automatically locking bathroom doors
- 🛎️Noise disturbances from nearby streets or trains affecting sleep quality
- 🧹Poor hygiene standards and cleanliness issues in rooms
- 💸High charges and unexpected fees for basic amenities like water
- 🔊Loud music and disturbances from events or parties held in the hotel
- 📞Ineffective communication or mismanagement in handling guest concerns
- 🍲Inconsistent quality and variety of food options, including lukewarm or cold dishes
- 🚪Room maintenance issues such as broken furniture or lack of basic amenities
What this place has to offer
Things to do and ways to relaxFitness center, Massage, Public bath, Spa, Spa/sauna, Tours
Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage
Dining, drinking, and snackingKitchen, Restaurant [halal], Room service [24-hour], Shared kitchen
Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas
Languages spokenEnglish, Tamil, Sinhala
Set in a prime location of Kandy, Royal Kandyan puts everything the city has to offer just outside your doorstep. Both business travelers and tourists can enjoy the hotel's facilities and services. Service-minded staff will welcome and guide you at the Royal Kandyan. Each guestroom is elegantly furnished and equipped with handy amenities. Entertain the hotel's recreational facilities, including indoor pool. No matter what your reasons are for visiting Kandy, Royal Kandyan will make you feel instantly at home.
Where you'll be sleeping
28 m²
Deluxe Double Room with Balcony and Mountain view
1 queen bed or 2 single beds
35 m²
Deluxe Room
2 single beds or 1 king bed & 1 double bed or 2 single beds or 1 king bed
25 m²
Standard Room
2 single beds or 1 double bed
48 m²
Deluxe Triple Room
1 single bed and 1 king bed
48 m²
Deluxe Triple Room
1 double bed and 1 single bed
48 m²
Deluxe Triple Room
20 m²
Deluxe Double Room
48 m²
Deluxe Triple Room
35 m²
Deluxe Double Room
1 double bed
28 m²
Standard King Room-Non-Smoking
1 king bed
What other guests say about this hotel
Is this hotel improving or worsening?
We've analyzed the reviews to find out if this hotel is improving or worsening. On average, this hotel is worsening 0.00% over the period.
Who should stay here
We've analyzed the reviews to find out what different types of travelers think about this hotel.
When to stay here
We've analyzed the reviews to find out what months are best to stay here.