Deluxe suite with 1 king bed - Guestroom

Deluxe Room with 2 Single Beds - Guestroom

Novotel Suzhou SIP

Name: Novotel Suzhou SIP
Address: 688 Suzhou Avenue East, Suzhou, Jiangsu, 215027, China
Rating: 8.252631578947367

Suzhou, China

688 Suzhou Avenue East, 215027

8.3Rating

ExcellentRated by Guests

19Reviews

What to expect

Pros

🏞️Great location next to the lake and shopping mall
🍳Excellent breakfast spread with international and local options
🏊‍♂️Nice gym and heated lap pool available
👌Friendly and helpful staff providing excellent service
🍽️Good variety of dining options within walking distance
🚇Conveniently located next to the Metro station
💼Perfect for business travelers with easy access to convention center
🛏️Comfortable and clean rooms with modern amenities
🌳Beautiful view of the lake from some rooms
🥂Club lounge with generous food and beverage offerings

Cons

🚿Weak water pressure in the shower
🍴Inconsistency in food quality and service at certain restaurants
📧Poor response to customer emails and inquiries
🔇Language barrier with staff and lack of English proficiency
🔒Issues with cleanliness in some rooms and public areas
📅Slow check-in and check-out processes
🛠️Construction noise and disruptions without prior notice
💤Noise disturbances from neighboring areas or equipment
💸Perceived focus on revenue over guest experience
🚫Limited amenities or services compared to other hotels

What this place has to offer

Things to do and ways to relaxFitness center, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Contactless check-in/out, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour]

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish, Chinese [Mandarin]

Novotel Suzhou SIP is conveniently located in the popular Suzhou Industrial District area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service are there for guest's enjoyment. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, complimentary instant coffee, complimentary tea, mirror, slippers. Entertain the hotel's recreational facilities, including fitness center, sauna, massage, children's playground. For reliable service and professional staff, Novotel Suzhou SIP caters to your needs.