Protea Hotel Fire & Ice! Johannesburg Melrose Arch

Name: Protea Hotel Fire & Ice! Johannesburg Melrose Arch
Address: 22 Whitely Street,, Johannesburg, Gauteng, 2076, South Africa
Rating: 7.89543834640057

Johannesburg, South Africa

7.9Rating

Very GoodRated by Guests

1,403Reviews

What to expect

Pros

🏨Convenient location for shopping and restaurants
👍Helpful and friendly staff
🥐Great breakfast selection
🌟Beautiful interiors and well-kept rooms
🎉Memorable experience with special treatment for occasions
🌞Clean and comfortable rooms
🍽️Delicious food options available
🛏️Comfortable beds for a good night's sleep
👨‍👩‍👧‍👦Family-friendly atmosphere and amenities
🔔Fast response time to queries and requests

Cons

🛌Uncomfortable pillows affecting sleep quality
🔊Noise disturbances, especially on lower floors
🧹Issues with housekeeping staff attitude
🏋️Fitness room in need of updates and improvements
🎶Late-night music playing causing inconvenience
❄️Lack of face cloths in room facilities
🔒Difficulty with exit at the parkade leading to frustration
📺Issues with getting Netflix working in room
🍹Delayed service for special requests like champagne delivery
🚗Lack of clear signage for parking lot causing confusion

What this place has to offer

Things to do and ways to relaxBilliards, Body scrub, Body wrap, Fitness center, Light therapy, Massage, On-site entertainment, Sauna, Spa, Spa/sauna, Tours

Services and conveniencesConcierge, Daily housekeeping, Dry cleaning, Elevator, Facilities for disabled guests, Food delivery, Laundry service, Luggage storage

Dining, drinking, and snackingKitchen, Room service [24-hour], Shared kitchen

Internet accessFree Wi-Fi in all rooms!, Wi-Fi in public areas

Languages spokenEnglish

Protea Hotel Fire and Ice Melrose Arch is perfectly located for both business and leisure guests in Johannesburg. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, luggage storage are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning. Access to the hotel's fitness center, golf course (within 3 km), outdoor pool, garden will further enhance your satisfying stay. A welcoming atmosphere and excellent service are what you can expect during your stay at Protea Hotel Fire and Ice Melrose Arch.